Privacy Policy

Security Commitment

Privacy Policy - Trails To Machu Picchu

At Trails to Machu Picchu, we protect your personal information with the same dedication with which we preserve the trails of the Inca Empire.

Last updated: Mar 2026

1. Introduction

This Privacy Policy describes how Trails to Machu Picchu collects, uses, and protects your personal information. We value your trust and are committed to ensuring that your privacy is protected at every stage of your journey.

By using our services, you agree to the practices described in this document, which are designed to meet the highest international standards for data protection.

2. Personal Information We Collect

When you make a reservation, we may request the following information:

Full first and last names

ID or passport number

Nationality

Date of birth

Email address

Phone number

Travel details (dates, destinations, preferences)

Information required for specific services (dietary restrictions, etc.)

3. Purpose of Data Collection

Personal data is collected solely for the following purposes:

To process and confirm tour reservations
To manage itineraries and contracted services
To coordinate logistics with suppliers (hotels, transportation, guides, etc.)
Send confirmations, updates, or relevant travel information
Provide assistance before, during, and after the service
Comply with applicable legal or regulatory requirements

4. Data Sharing

Trails to Machu Picchu may share personal information only when necessary for the operation of the service, with:

Tourism service providers (hotels, tour operators, transportation)

Authorized tour guides

Secure payment platforms

Government authorities when required by law

In all cases, only the strictly necessary information is shared.

5. Protection of Personal Data

We implement technical and organizational security measures to protect personal information against:

In all cases, we share only the information that is strictly necessary.

6. Data Retention

Personal data will be retained only for as long as necessary to:

Fulfill the purpose of the reservation

Comply with legal, tax, or administrative obligations

Once this period has elapsed, the data may be securely deleted.

7. User Rights

Users have the right to:

Access their personal data

Request the correction of inaccurate information

Request the deletion of their data

Restrict or object to the use of their information

In all cases, only the information that is strictly necessary is shared.

8. Use of Payment Platforms

Payments made through the website are processed by secure third-party platforms. Trails to Machu Picchu does not store full credit or debit card information.

9. International Data Transfers

Due to the nature of the tourism service, certain data may be transferred to providers located outside the user’s country, always ensuring adequate safeguards are in place.

10. Changes to the Privacy Policy

Trails to Machu Picchu reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.

11. Contact

Do you have questions about this Privacy Policy or the use of your data?

Our team is available to answer your questions through our official channels.